Compulsory exercise before planning a CRM strategy to improve Customer Relationship

Compulsory activities before planning a CRM Strategy to improve Customer Relationship The right CRM strategy defines the success of a business and its effectiveness on the people using it. The following activities and strategies emhances your insight on your customers and wht they need. Customer first strategy: Identify your target customer inline to the

Five worthy reasons why your business must have a process for managing Customer Relationship

by Naga Darshan J -

five reasons why your organization must have a process for managing customer relationship - CRMneeds.com article banner

Businesses must have a process for managing Customer Relationship. Understand why? and how? Managing Customer Relationship is not just a mere activity to get repeat business from your clients. It is about making each and every customer feel like they have a one-to-one relationship with you. If the relationship with the customer

Hear a lot about cloud, sales automation, CRM? Understand the benefits your business can derive out of it

by Naga Darshan J -

CRM benefits your business can derive - Article Banner image

We often hear a lot about cloud, sales automation and CRM. Let us understand what CRM benefits your business can derive: CRM is a proven concept known to businesses. The primary purpose organizations implement a CRM process, is to have better control of their business, reduce turnaround time and develop better

Sales reports you should derive out of your CRM

by Naga Darshan J -

Here is a list of Sales reports and sales related reports that enable you to derive data, predict trends and make decisions. It is not necessory to have all of them in your CRM. Make sure that you identify and use the most significant ones applicable to your processes. Sales Forecast Reports Report

Top reasons why CRM implementations fail and how you can avoid them

by Naga Darshan J -

Why CRM implementations fail? Research by several organizations say that 30% to 60% of the CRM projects fail! Here's our attempt to help you overcome the challenges and work on a solution Organizations implement it as software tool not a process or solution Customers are the whole and soul of my business, your business

When Does a Company Need a CRM System?

by Rakshith -

Does my company need a crm system? CRMneeds.com

Let’s look at this from a business owner and a consultant’s perspective. Let’s go ahead, assuming that you know what is a CRM? Or have come across about the benefits somewhere or you have used it earlier! In fact this is the most asked question to all the consultants from small

What qualities and skill sets SALES LEADERS possess?

by Naga Darshan J -

sales-leaders-and-their-qualities-crmneeds-com

There is constant, almost unsupportable, stress wearing down on most sales firms these days. With improving economy and increase in competition the margins are shrinking. This makes a strong appeal to drive sales revenue. In an organization, the members of the Sales Teams form the front-line and are considered as first

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