Without any say you would agree with the fact that: the chances of a having a repeat customer is higher, when the customer is happy and satisfied with the experience he has had with your product or service. Repeat customers will become loyal customers and brand ambassadors too. It is
Compulsory activities before planning a CRM Strategy to improve Customer Relationship The right CRM strategy defines the success of a business and its effectiveness on the people using it. The following activities and strategies emhances your insight on your customers and wht they need. Customer first strategy: Identify your target customer inline to the
Different loyalty types and under what situations are they likely to occur. Creating a loyal customer base is a dream of every business. let's understand the different loyalty types and its impact on business. Building customer relationships and knowing the buying motivations of customers is an important part of understanding customer loyalty.
Ten marketing communication tactics that customers prefer and which results in improvised customer relationship. Read through and implement. The following list of Marketing communication tactics is a result of our interaction with several customers and research. Follow-up with a phone call after a service call is attended and issue is resolved You will
Lafley-Martin's Five-Step Strategy Model to help you succeed in your business. What makes you succeed in business? It’s obviously the strategy! To develop a winning strategy, you can use the renowned and proven Lafley-Martin's Five-Step Strategy Model. The better the strategy, the greater is the success. Your product, your service, its quality and
We often hear a lot about cloud, sales automation and CRM. Let us understand what CRM benefits your business can derive: CRM is a proven concept known to businesses. The primary purpose organizations implement a CRM process, is to have better control of their business, reduce turnaround time and develop better
What's Microsoft’s strategy for digital transformation? On October 11, 2016 Executive Vice President Scott Guthrie shared Microsoft’s strategy for digital transformation. Microsoft’s next generation of business applications are designed to enable organizations to grow, evolve, and transform. Watch Scott’s keynote on demand. Microsoft has made a bold move by unifying CRM and ERP capabilities
'Sales, Marketing and Support functions are critical pillars of an organization. By the end of the day these functions bring revenue to your pockets. Hence, before making any change in the processes, you should carefully evaluate and thoughtfully plan to execute this activity. First of all the things, you and your teams